Returns & Exchanges
At SURI, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the unworn items with original tags attached into their original packaging and include the printed return slip provided by the portal.
Ship It Back
Affix the prepaid shipping label to your parcel and drop it off at any authorized courier location or schedule a home pickup.
Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing